Aventura, FL · 2015, with ongoing support for about three years
A Full Enterprise Build: Kiosks, Virtualization, and 3 Month Video Retention in Aventura
A three story commercial complex in Aventura combined a high speed indoor entertainment venue on the ground floor with corporate offices on the two floors above. It needed what amounts to a small enterprise: public check in systems that could survive hundreds of daily visitors, insurance grade video retention, and strict separation between the public venue and the corporate networks upstairs.
Where it stands: The venue eventually grew large enough to hire in house IT staff, which is the best possible way to lose a client.
The challenge
- High volume public check in: a fast, legally sound digital waiver system at the entrance to protect the facility against injury claims.
- Insurance requirements mandated continuous multi month video recording across the venue, parking areas, and office floors.
- The public entertainment floor had to remain completely isolated from the corporate office networks above it.
What we built
Custom self service kiosks, hardware and software
Custom built wooden kiosk enclosures housing compact PCs, running a purpose written Java waiver application in locked kiosk mode. Visitors checked themselves in; staff stayed on operations.
Dual node virtualization cluster
A high availability ESXi cluster running redundant Windows Server domain controllers, the waiver database, and the venue management software, designed to keep operating fully if the internet connection failed.
High density video retention
An enterprise PoE camera and NVR array built on multiple 12TB drives, delivering three continuous months of 4K footage to satisfy the insurance retention requirement.
Floor by floor network isolation
Public venue traffic, kiosk systems, and guest Wi-Fi lived on isolated VLANs, fully separated from the corporate domain upstairs.
The results
- The waiver archive and three month video retention gave the venue solid legal footing against injury and insurance claims, with footage available for any incident within the retention window.
- Check in kiosks processed hundreds of daily visitors without lines and without pulling staff away from operations.
- The infrastructure ran for years and scaled until the business grew into its own in house IT team.
Client details are anonymized out of respect for the businesses involved. The work, the numbers, and the outcomes are real.
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